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*Christmas & Holiday 2008*
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Couture Baby 2008


 

Store Policy
 

Couture Baby Boutique sells only high quality, name brand designer, well-made products made to exceptionally high standards. The majority of our products are handmade in the U.S.A. Providing our client's with quality products and exceptional customer service is our priority.


Privacy Policy:

 

We assure you that your order with us is safe, secure and valued. We value your privacy and guarantee your personal information will not be made available to third parties that are not directly affiliated with Couture Baby Boutique. Occassionally we may send our client's exclusive emails with news of our new products, special promotions and sales which we feel may be of interest to you. If you wish not to receive these emails you may contact us to be removed from our exclusive email list. For the safety and security of our client's, your payment information is not saved in our system.
 


Shipping Policy:


Shipping Timelines

Each and every one of the packages we ship is carefully packaged with added special touches that you would expect from an upscale luxury boutique.


Most in-stock items ship the same or next business day however, most of our products usually take between 7-10 business days or less to ship. Some custom products may take approximately 2-3 weeks to ship depending on the individual item. Some items ship directly from the manufacturer. Please allow the extra time for some items due to custom, unique features and intricate details. If you have any questions as to when an item might be available to ship, please do not hesitate to contact us by e-mail or telephone prior to placing your order.
 
Most Baby Blankets, Booties, Headbands, Hair Bows, Beanies, Hats, Wipie Cases, Carrier & Car Seat Covers, High Chair & Shopping Cart Covers, Moses Baskets and Pettiskirts not in-stock usually ship within 7-10 business days or sooner depending on inventory and/or the manufacturer. We will contact you if the item is expected to take longer to ship.
 
Some Clothing, Shoes, Accessories, Jewelry, Gifts, Rhinestone & Crystal embellished/inscribed/encrusted items may take up to 2 weeks or longer to ship due to the unique custom features of each individual product. Rhinestone encrusted products are hand laid and may require additional time.
 
Room Furniture may take between 2-3 weeks or less to ship and additional shipping charges may apply. Again, please contact us by e-mail or telephone with any questions and we will respond promptly.
 
We try to ship complete orders however, all or some products ordered may be shipped separately and at varying times depending on our available stock and/or each individual manufacturers inventory at the time of order.

Shipping Charges

Current Shipping Charges are free for orders over $199.00, please view our Free Shipping Offer below for additional details. All other orders are charged $4.95 for the first item and $2.00 for each additional item. Some larger items may have additional shipping charges which are calculated when the item is added to your cart. Most orders ship via USPS 2/3 day priority mail to the 48 intercontinental United States. Please contact us for assistance in placing an order to ship to Alaska, Hawaii or Internationally, as different shipping rates will apply and/or a separate invoice will be sent to the e-mail address given at checkout for additional shipping charges that apply to orders shipping to Alaska, Hawaii or Internationally.
 
Free Shipping Offer is valid for a Limited Time only with a minimum purchase of $199.00, prior to tax calculations (7.75% sales tax applies to orders shipping to California). Shipping Discount is automatically applied at check out. Free Shipping applies to the 48 intercontinental United States. Additional shipping rates are invoiced separately for orders shipping to Alaska, Hawaii or Internationally. Maximum shipping rate discount of $8.95 per customer, per order, per billing/shipping address. Some exclusions may apply. We reserve the right to limit or revoke this offer at any time.
 
 
California Sales Tax:
7.75% sales tax applies to orders shipping to California.
 
International Orders including Alaska & Hawaii:

NEW International Shipping Policy- Orders shipping outside of the 48 intercontinental United States including Alaska & Hawaii or International will be shipped via USPS standard mail (6-11 days) at no additional charge unless Priority Mail (approximately 5 days) including a tracking number is specified in the comment field at check out. Additional shipping charges will be invoiced separately prior to the order being shipped. International Priority Mail shipping charges range from $25 and up depending on the delivery destination and size of the order. Please allow an additional 1-2 weeks processing time for international orders.


Return/Exchange Policy:
 
We believe the products that we sell in our boutique are made to the highest quality of standards. Each item we sell was individually selected to give you a unique variety of merchandise exclusive to our store. We want you to be completely satisfied with your purchase and are available by e-mail or telephone to answer any questions you may have prior to or after placing your order.
 
Custom Products including but, not limited to all rhinestone and crystal embellished/inscribed/encrusted items (excluding headbands, hair bows, beanies & hats) are made per order and can not be returned unless there is a quality issue in which you may exchange the item with the manufacturer at their discretion no later than 7 days from receipt.
 
All other products are final sale and can only be exchanged for the exact same item if there is a quality issue (prior to wear/use and with tags attached and/or in the original packaging). However, we strive to make your business with us a pleasant experience and if we are at fault for the error, we will be happy to resolve any issues that may arise within 7 days of receipt. This policy excludes correct orders and/or merchandise damaged by the consumer due to negligence and/or misuse of the product.

Select Sale and Clearance Items are final sale with no exceptions.

We are sorry but, no cancellations are accepted after an order has been processed. Most of our products are custom made to order and/or special orders, we appreciate your understanding.

If you receive an item damaged in shipment please contact us as soon as possible to resolve the matter with the carrier service.
 

Gift Certificates:
 
When purchasing a gift certificate you must provide the name of the recipient. Gift Certificates (all or partial) may not be redeemed for cash or credit, only for store merchandise until the remaining balance is equal to $0.00
 

Product Disclaimer:
 
Please be aware that most of our rhinestone and crystal embellished/encrusted products are novelty items for display only and may posses a choking hazard to infants and young children. Most items are intended as decoration pieces and actual use is at your sole discretion. We are not responsible for injures incurred by any of our products regardless of use. Please supervise infants and young children with all of our products.
 
All of our products are made to the highest quality of standards and each manufacturer has their own unique policy, which is made available by them and is the consumer’s responsibility to research and assume upon order.


Clothing Washing Instructions:

We recommend carefully machine-washing all of our clothing including crystal rhinestone embellished clothing. Turn inside out, wash in cold water on a delicate cycle and hang to dry. All of our clothing is made to the highest quality of standards, mostly in the U.S.A. and should maintain a high-end look when treated with care. Our crystal rhinestone embellished clothing is made to last, the high-end crystals used to embellish our clothing should not fall off with normal wear and washing. Please note that the intense heat used by professional dry cleaners may loosen the crystal rhinestones, this is why we make the above recommendations.


Thank you for your interest in Couture Baby Boutique products and please be sure to visit often as we add new items regularly and seasonally. Shop Couture Baby Boutique for seasonably stylish fashion, accessories and gifts for your Couture Little Girl!



Contact Information:

HEATHER LEACH, Store Owner

Couture Baby Boutique
www.CoutureBabyBoutique.com

Heather@CoutureBabyBoutique.com

Proposed Store Retail Location, Coming in 2008 to…
Victoria Gardens Mall, Rancho Cucamonga, California

Customer Service:

 

The best way to contact us is through e-mail and we will respond promptly.
Please send all e-mail inquiries to: Heather@CoutureBabyBoutique.com

Please contact us by e-mail however, if you have an issue that requires immediate attention you may call our store owner Heather at (909) 240-3129.

 

Again, providing our client's with quality products and exceptional customer service is our priority.
 
Online Store Hours:
Shop www.CoutureBabyBoutique.com
Open 24 hours a day, 7 day a week and on Holidays.

Store Office/Contact Hours:
Please Note: times are not regular and may vary daily, closed select holidays.

Monday - Friday
8:00 a.m. - 8:00 p.m. pst

Saturday & Sunday
10:00 a.m. - 8:00 p.m. pst

 

 

Sales Representatives:

 

Couture Baby Boutique is one of the most stylish and leading online stores for an upscale luxury boutique store for babies, toddlers, and little girls. We are constantly on the look-out for hot, new products that would benefit our client’s and compliment our store and/or current product lines. If you feel we may be interested in carrying selections from your product line or lines represented, please contact us. We welcome and personally review all new requested product lines received. Please note that at the present time we are currently receiving many product requests & reviews daily and we will respond to all as soon as possible. Thank you.
 
 
International Orders Welcome.
 
 
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